ISMAEL MORAN

Associate Team Lead, Survey Programming

Dynata 2017 — 2023

 

• Program market research surveys using CMIX/Decipher platforms (proprietary software)

• Internal and external communications

• Collaborate with cross-functional partners across the organization

• Proactively simplifies and improves existing processes to improve customer experience

• Identify pain points in product and service experiences and propose successful solutions

• Contributes to the completion of organizational projects and goals

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Manager, Online Research Manager & Design

Culturati Research & Consulting Inc. 2011 — 2017

 

• Program market research surveys using the Enterprise Feedback Suite and Qualtrics

• Data entry/coding

• Assist with data analysis and topline reports from Market Research studies

• Collaborate with cross-functional partners across the organization

• Proactively identified customer experience insights and opportunities using customer research and analytics, and drives from insight to execution of solutions

• An individual contributor who executed parts of the customer experience plan

• Manage Online Market Research Community.

• In charge of the art direction of marketing materials for the company

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Stereo Artist

Legend 3D 2010 — 2011

 

• Mastery of proprietary software

• Postproduction 3D conversion (Smurfs, Conan, The Green Hornet, Shrek 13, The Green Lantern, Transformers: Dark Side of the Moon, Top Gun).

• File Management

• Interpret client and stereographer notes and apply them to work

• Mentored and trained new employees

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Graphic Designer

Tolosa Press  2006 — 2010

 

• Created advertisements for multiple clients ranging from resorts to financial institutions

• Assist with sales concepts and design for multiple advertising clients.

• Coordinate the production of several publications.

• Keep in contact with the printer and follow printing specifications.

• Art director for the local newspaper (The Coast New) and magazine (A Place To Call Home)

 

Freelance Graphic Designer 

2006 — current

 

• Creation of promotional materials for non-profit organizations

• Creation of menus for restaurant

• Creation and maintenance of websites for multiple organizations and individuals

• Creation of marketing pieces for resorts and businesses

• Design Consultation